Frequently Asked Questions
Q: How long does it take to receive my order?
If New Growth receives your order before 12:00 P.M. PST, your tree will be shipped same day. Single tree orders are shipped Priority Mail. They should arrive within 2-3 working days.
Q: Which trees are suitable for growing in my area or will be the best tree for my gift recipient's area?
We have selected items that will grow well throughout the United States. The USDA Hardiness Zone information is just a guide of average climatic conditions and cold temperatures and it doesn't take into account micro-climates which result from local weather patterns, structures on your property, hills or canyons, or surrounding landscape plantings. If you're unsure, CALL US at 1-800-605-7457. We'll be happy to help you get the best treee for your location and gardening needs, or that perfect plant for that special someone as a gift.
Q: When should I plant my tree? Is one time of the year better than another?
The best time to plant your tree is as soon as possible after you receive it. Each tree comes with detailed care and planting instructions. If you are unable to plant the tree, remove the plastic shipping bag from around the container, keep it well-watered, and it will be fine in the pot for several months. Trees can be planted year-round, with the best times being in the fall (September - November) and spring (March - June). During the winter months, trees are dormant, but the ground is often frozen which makes digging difficult. When planting during the summer months, be sure new plantings are kept well-watered.
Q: How big will my trees get?
We include growth habits and mature height information for each tree we send to assist with your landscape planning. The size of a tree and how fast it grows depends upon many natural factors such as sunlight, water, competition, growing seasons, clim ate and location. New Growth is here to serve our customers. If you have any questions about our trees, just call us at 1-800-605-7457.
P.O. Box 522 Hubbard, OR 97032
Voice:(800) 605-7457 FAX:(503) 982-1550
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